FAQ - Repair Garage Doors

Garage Door Repair Frequently Asked Questions

Remember these are just possible suggestions and not always the right solution to your individual problem.  If you have questions about what your garage door is doing, please don’t hesitate to give our office a call to help troubleshoot your individual problem.

  • How much does a new garage door cost?

    Prices vary based on size, material, insulation, and design. We offer on-time appointments with a Service Technician on time to come out and evaluate your options. We also have a showroom where customers are welcome to come and see what we have to offer. 

  • Will a new garage door increase my home value?

    Yes, a new garage door is one of the highest-return home improvements.

  • How often should my garage door be serviced?

    We recommend professional maintenance at least once a year. 

  • Why is it important to have my garage door serviced?

    Regular garage door maintenance keeps your garage door safe, reliable, and prevents costly breakdowns before they happen.

  • Can I open my garage door during a power outage?

    Yes. Use the manual release cord (usually a red handle) to open it by hand.

  • Is it safe to fix a garage door myself?

    Small tasks like lubrication or sensor cleaning are safe, but spring repairs should be done by professionals.

  • Why does my garage door open and then close immediately?

    This usually means the safety sensors are dirty, blocked, or misaligned. If cleaning them off and re- aligning does not fix the problem, contact our office. 

  • Can I replace my garage door springs myself?

    No. Garage door springs are under high tension and can be dangerous. Professional replacement is strongly recommended.

  • Do you offer emergency garage door services?

    Yes, we offer emergency garage door services. We answer our phone calls 24/7. 

  • Do the technicians work for us?

    We do not sub-contract. Our technicians are company employees. 

  • How long will a garage door installation take?

     Professional garage door installation usually takes 3–6 hours, depending on door type and complexity.

  • Is it safe to use my garage door with a broken spring?

      No. Operating a garage door with a broken spring can damage the opener and pose serious safety risks.

  • Why is my garage door slow?

    Slow operation can result from worn parts, lack of lubrication, or garage door opener motor issues.

  • How do I know if my garage door is failing?

    Signs include slow operation, grinding noises, inconsistent opening, or failure to respond to remotes.


  • What forms of payment do we accept?

    We accept cash, check, and most major credit cards. There is a 3.5% convenience  fee for card purchases. 


  • Why does my garage door reverse before closing?

    This usually happens due to dirty or misaligned safety sensors or an obstruction in the garage door’s path.


  • Can weather affect my garage door’s performance?

      Yes. Extreme heat, cold, and humidity can impact springs, tracks, and garage door opener performance.


  • Which garage door opener is the quietest?

     Belt-drive and wall-mounted openers are the quietest options and are ideal for  attached garages.



  • Can I install a garage door opener myself?

    Some homeowners can install one, but professional installation is recommended for safety and proper alignment. 



  • Are smart garage door openers worth it?

       Yes. They offer remote access, real-time alerts, and increased security via smartphone apps.